SwiftSet

Privacy Policy

Last updated: March 24, 2026

SwiftSet ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our book formatting service at swiftset.horizoncreativeservices.com ("the Service"). Please read this policy carefully.

1. Information We Collect

We collect information in the following ways:

  • Account Information: When you create an account, we collect your name, email address, and authentication credentials (password or Google OAuth token).
  • Payment Information: When you make a purchase, payment details are collected and processed by Stripe. We do not store your full credit card number, CVV, or other sensitive payment data on our servers.
  • Manuscript Files: When you upload a manuscript for formatting, we temporarily process and store your file to provide the Service. Files are automatically deleted after your order is completed and delivered.
  • Usage Data: We automatically collect information about how you interact with the Service, including your IP address, browser type, operating system, referring URLs, and pages viewed.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your formatting orders and deliver your files
  • Process payments and send transaction confirmations
  • Send you technical notices, updates, and administrative messages
  • Respond to your comments, questions, and support requests
  • Monitor and analyze trends, usage, and activities to improve the Service
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We share information with third-party service providers who assist us in operating the Service, including Stripe (payment processing), Vercel (hosting), Google Cloud (file processing), and Resend (email delivery).
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using TLS/SSL
  • Secure storage of authentication credentials using hashing
  • Regular security audits and vulnerability assessments
  • Restricted access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience on the Service. Cookies are small data files stored on your device that help us remember your preferences and understand how you use the Service. You can control cookie settings through your browser preferences. Disabling cookies may limit your ability to use certain features of the Service.

6. Third-Party Services

The Service integrates with third-party services that have their own privacy policies. We encourage you to review the privacy policies of these services:

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Portability: You can request a copy of your data in a structured, machine-readable format.
  • Objection: You can object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at hello@horizoncreativeservices.com. We will respond to your request within 30 days.

8. Children's Privacy

The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe a child under 18 has provided us with personal information, please contact us at hello@horizoncreativeservices.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or through a notice on the Service. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: